FAQ
At Outside the Box Kite Studio, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at jason@outsidetheboxkitestudio.com.
[CUSTOMER SERVICE]
Do you stand behind your kites?
I will try and make sure you and your kite are happy as long as you both shall fly.
[SALES]
Do you ever sell kites made ahead of time?
Once in a great while we will have a used or pre-made kite come up for sale. I will try to keep the site up to date with any kites available for purchase or demo’s.
[SUPPORT]
Do you make repairs to the kites you build and do you do repairs on other kites as well?
Again, i want you to be happy with your kite and can fix just about anything that might go wrong. This includes other kites, just let me know what you need.
[BILLING]
What forms of payment do you take?
Half the cost of the kite up front(unless it’s one already made)via Paypal is the best way but i am open to alternatives.
[PRODUCT / SERVICE SPECIFIC]
What are the custom bags you make?
I try and create a bag that matches the kite inside. I am willing to do a custom bag by your design or you can trust me to come up with a real nice one for you.
[MISCELLANEOUS]
Do you compete with these kites?
Yes indeed i do. These kites should be all you need, coupled with your skills, to win many competitions. These kites are also great for some serious fun time. So for competition or fun, remember to bring your A Game
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